Frequently Asked Questions

Here we will help answer the most common questions, if you are unable to find your answer please get in contact with us.

  • What is Panda Soft tissue made from?

    100% FSC Certified bamboo pulp.

  • Where does the raw bamboo come from?

    The bamboo we use comes from the Sichuan province of China, where it grows naturally in abundance, without the use of chemical insecticides, pesticides or fertilisers. We source bamboo predominantly from local farming co-operatives, thereby supporting the rural economy. All sources are FSC certified and therefore responsibly and sustainably managed.

  • Where is PandaSoft made? If it's made overseas, how is it transported to the UK?

    Our rolls are manufactured close to where the raw (bamboo) material is sourced in China, and we ship by sea freight to the UK. After looking at lots of different options we found this to be the best.

    Bamboo does not grow in enough volumes in the UK, so if we manufactured in the UK we would still have to import the raw material by boat from China, this is also the case with paper. Most UK Toilet rolls are made from paper grown in Scandinavia or America.

  • What is your packaging made from?

    Our paper wraps are made from FSC certified paper and printed with soybean based inks. Our cartons are made from recycled paper and printed with soybean inks. All packaging is fully recyclable and compostable.

  • Is your product and packaging completely plastic free?

    Yes! Being plastic free is very important to us, and has been an integral part of our mission from the outset. We studied many packaging options, including so-called environmentally friendly plastic options such as oxy-degradable plastic.

    However, given the unrealistic conditions needed for such plastics to degrade, we felt that paper was the most environmentally sound choice. We also took care to ensure that no plastic was present in our packaging tape, opting to use a kraft paper based eco packaging tape reinforced with glass fibres.

  • Why are your toilet rolls individually wrapped?

    This is our most frequently asked question, and one that is fundamental to understanding our product development journey, so we’re always grateful to share our answer to this! We set out to create a product that was environmentally conscious and more sustainable than mainstream, tree-based tissue brands, and creating packaging that was 100% plastic free was an important part of this.

    After careful evaluation of our options, the choice ultimately came down to either paper bags holding multiple rolls or bulk packed rolls in individual wrappers. Surprisingly, we discovered that the paper bags used more paper by weight than the thin individual wrappers, so we chose to use the wrappers. (A paper bag holding 4 rolls weighs 17g, versus 4 individual paper wrappers weighing 13g).

    The wrappers have the added benefit of keeping each toilet roll hygienically dust and dirt free up until the time of use, as well as looking good in your bathroom!

  • Is Panda Soft suitable for sensitive skin?

    Yes! Our bamboo toilet tissue has the benefit of being naturally super soft, hypoallergenic, anti-bacterial and anti-fungal, so it’s great for all skin types, and doesn’t need any chemical enhancers such as softening additives, chemical scents or dyes. It’s also free from any of the chemicals associated with recycled paper, such as de-inking agents and BPA.

  • Is bamboo tissue bleached?

    Our paper is bleached using a process that is free from elemental chlorine (ECF), which is generally considered one of the most environmentally safe ways to bleach paper. UK customers prefer crisp white paper, natural brown reminds people of their old school days.

  • How much does a pack of Panda Soft Cost?

    A pack of 24 3 ply luxury rolls costs from just £12 with free 48hr delivery!

24 Luxury Toilet Rolls

From just £12 With Free 48hr Delivery

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Panda Soft